AI-Powered Learning in the Global South: Lessons From ChatGPT Use in Tanzanian Universities
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Date
2026
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IGI Global Scientific Publishing
Abstract
This chapter explores how ChatGPT, a popular Artificial Intelligence (AI) tool, is being used in Tanzanian universities to support teaching and learning. It presents findings from a study conducted at the University of Dar es Salaam, University of Dodoma and Nelson Mandela African Institution of Science and Technology. The chapter discusses how students and lecturers are using ChatGPT, the benefits they experience and the challenges they face such as poor internet access, lack of training and missing university policies. While the study focuses on higher education, the findings also inform K–12 education by showing how AI can serve as virtual tutors, support personalized learning and expose policy or infrastructure gaps in schools. The chapter offers recommendations, policy suggestions and areas for future research. It fills an important gap, since few studies examine AI use in Tanzanian higher education. The insights shared can help universities and policymakers make better decisions about using AI tools in a responsible way.
Sustainable Development Goals
SDG 4: Quality Education